At Pinoy Ako Insurance Services, Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our App, PAIS Information Management System.
By downloading, accessing, or using the App, you agree to the terms and conditions of this Privacy Policy. If you do not agree to any of them, please do not use the App.
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Information We Collect
1.1. Personal Information. When you use the App, we may collect certain personal information from you, such as your name, contact details, and other necessary information.
1.2. Sensitive Personal Information. In order to provide the services of the App effectively, and for the purpose of processing insurance claims, we may collect sensitive personal information from the clients of the users, including, but not limited to , name, birthdate, gender, and civil status. We understand the sensitivity of this information and assure you that we will handle it with utmost care and in accordance with applicable laws and regulations.
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Use of Information
2.1. Insurance Providers and Microfinance Institutions. Our App enables partner microfinance institutions and insurance providers to access insurance declarations and claims of their respective clients. This allows them to efficiently provide necessary services and process claims.
2.2. Internal Use. We may use the collected information to improve our services, conduct research, and analyze trends to enhance the user experience.
2.3. Communication. We may use your personal information to communicate with you regarding updates, policy changes, or other relevant information about the App.
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Information Security
3.1. Encryption. We employ industry-standard encryption techniques to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your sensitive personal information is encrypted from the backend to ensure its confidentiality.
3.2. Data Retention. We retain your personal information only for as long as necessary to fulfill the purposes for which it has been collected and to comply with applicable legal and regulatory requirements.
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Information Sharing
4.1. Limited Disclosure. We may share the clients’ personal information with our partner microfinance institutions and insurance providers as necessary for the provision of micro-insurance services and claims processing.
4.2. Non-Disclosure. We do not sell, trade, or rent the clients’ personal information to third parties or entities that do not own it, except as described in this Privacy Policy or with your explicit consent.
4.3. Legal Compliance. We may disclose the clients’ personal information if required to do so by law or in response to a valid legal request from a government authority or regulatory body.
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Your Choices
5.1. Access and Update. Insurance providers, Microfinance Institutions and their respective clients have the right to access and update their personal information stored in the App. If you need assistance with accessing or modifying your information, please contact us using the details provided below.
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Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means of communication. Please review this policy periodically for any updates.
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Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at info@pinoyako.insure.
If you have any questions or concerns about these Terms, please contact us at info@pinoyako.insure.